Our Commitment to Privacy and Security
At Booklayers, protecting the privacy and security of our users’ data is one of our highest priorities. This Privacy Policy explains the types of information we collect, how we process it, and the measures we take to protect it when you use our services.
1. Information We Collect
1.1 Account and Registration Information
We collect information provided when creating an account or signing in through Google, including:
- Name
- Email address
- Profile picture
1.3 Transaction and Payment Information
When purchasing a book or requesting a service, payment information is processed securely through licensed international and local payment providers (such as Stripe and authorized banking partners).
Booklayers does not store, access, or retain users’ credit card numbers or sensitive payment credentials on its servers.
1.4 Uploaded Content and Manuscripts
Books, manuscripts, and editorial materials submitted to the platform are stored in secure cloud-based databases and are used solely for:
- Providing access through the eReader
- Delivering requested proofreading and literary evaluation services
1.5 Private Messages
When you send or receive private messages, we store the messages, who sent them and when, and whether they have been read, so that both people in the conversation can see them. Messages are not end-to-end encrypted. We do not read private messages, except where the law requires it or to investigate a report of abuse. Your inbox setting and the members you block are stored with your account.
1.6 Technical Information
We may collect certain technical information, including:
- IP address
- Browser type
- Cookies and similar technologies
This information helps improve platform performance, maintain session security, and detect suspicious or unauthorized activities.
2. How We Use Your Information
We use collected information for the following purposes:
- Managing user authentication and account security.
- Enabling readers to browse, purchase, and read digital books.
- Calculating and distributing author earnings accurately.
- Sending platform notifications, purchase receipts, and updates related to literary competitions and platform activities.
- Monitoring platform security and preventing fraud, abuse, hacking attempts, and unauthorized access.
3. Data Sharing and Protection
No Sale of Personal Data
We do not sell, rent, trade, or otherwise share users’ personal information with third parties for advertising or marketing purposes.
Service Providers
We may share the minimum amount of information necessary with trusted service providers and infrastructure partners, including:
- Secure hosting providers
- Payment processing partners
- Banking and financial service providers
- AI image generation providers (OpenAI and Cloudflare), which receive a book’s genre, description, world-building notes and character descriptions only when its author generates a cover
Such providers are only permitted to process data as necessary to deliver their services.
Security and Encryption
We use industry-standard security measures and encryption technologies, including SSL/HTTPS protocols, to protect data transmitted between users and the Booklayers platform.
4. Account Management and Data Requests
Users may update their account information at any time through their account settings.
Users may also request the deletion of their account and associated personal data by contacting us at:
support@booklayers.com